Company Profile


Protection and Indemnity (P&I) is the traditional name for the coverage obtained by Shipowners and Charterers to protect and indemnify themselves against their legal liabilities to third parties. Shipowners entering their vessels with a particular P & I Association become members of that Association; thus, by definition the Associations are called Clubs.

The offices of the Aquila Group of Companies were located on the second and third floors of the former Philippine Veterans Bank Building until the property was acquired by Aquila Resources and Holdings Inc., the holding company of the Aquila Group, on year 2010. Now it is known as the Pandiman Building, occupying the entire three-storey structure. The building is located on General Luna Street in Intramuros, which as its name denotes, is a walled city and is in the oldest and historical part of Metro Manila.

Pandiman is correspondent in the Philippines for the majority of the P & I Associations (or clubs) of the International Group. Our ninety-five member staff includes teams of personal injury and marine claims executives well experienced in their respective fields.

Pandiman's location is well suited for its purpose, being in Manila's dockland and close to the offices of the majority of those registered manning agents involved in the hiring of Filipino crew for many of the world's ocean going vessels. Also in the area are the Bureau of Immigration, the Department of Labor and Employment, the Philippine Ports Authority and the Coast Guard, to name but a few of the Government bodies with whom Pandiman maintains close contact and whose authority and cooperation have a vital effect upon P & I related matters.

Pandiman's daily routine necessitates liaison with the government arms most closely involved with the manning industry of the Philippines, namely the Philippine Overseas Employment Administration (POEA), the Overseas Workers Welfare Administration (OWWA) and the National Labor Relations Commission (NLRC)., AMOSUP, National Conciliation & Mediation Board (NCMB) of the Department of Labour & Employment (DOLE); Regular Trial Court (RTC); Court of Appeals and Supreme Court.


Pandiman Vision:

To be recognized and respected as the premier P & I correspondent both locally and internationally.

Pandiman Mission:

In order to realize our vision, our mission must be to exceed the expectations of our customers, whom we define as seafarers and their families, industry associates, principals and fellow employees.  We will accomplish this by committing to our shared values and by achieving the highest levels of customer satisfaction.  In this way, our teamwork will ensure that our profit, quality and growth goals are met.

Pandiman Core Values:

  • Customer Service Excellence
  • Integrity
  • Teamwork
  • Respect
  • Open Communication